WITKOWSKA, J. Application of the Servqual Method in Studies on the Quality of Services Provided by the Agricultural Social Insurance Fund. Olsztyn Economic Journal, [S. l.], v. 7, n. 1, p. 95–106, 2012. DOI: 10.31648/oej.3409. Disponível em: https://czasopisma.uwm.edu.pl/index.php/oej/article/view/3409. Acesso em: 2 oct. 2024.