GRZEBIENIAK, A. Evaluation of the Influence of a Chosen Element of Insurance Companies’ Employees Behaviour of on Specific Aspects of Customer Relations Management. Olsztyn Economic Journal, [S. l.], v. 8, n. 2, p. 177–187, 2013. DOI: 10.31648/oej.3229. Disponível em: https://czasopisma.uwm.edu.pl/index.php/oej/article/view/3229. Acesso em: 17 may. 2024.