Resumen

The rapid development of modern high-tech means of communication on the Internet has led to an increase in mediated communication in the interpersonal relations of the subject. Information technology as a combination of software and hardware of computers, as well as the methods, techniques and methods of their use to perform the functions of collecting, storing, processing, transmission and use of information in specific subject areas are on of the main driving forces of the revolutionary changes taking place today in the method of business. Electronic communications have revolutionized business communications, although the huge increase in use has taken some organizations by surprise.  It is commonplace now for people at work to use e-mail as easily as using the telephone, and Internet access is often part of the setup of a workstation. Many people now routinely use e-mail and the Internet for personal communication and interest as well as in the workplace. For instance, the UK government is committed to promoting workplace learning and development, and intends that everyone in the UK who wants its should have access to the Internet by 2005. Much of  this access is in the workplace, and more organisations are going online every day. Electronic communications offer unique benefits and challenges. There are technical aspects to any electronic system that an organization may need to consider this leaflet does not give detail of technical issues and organizations may wish to seek advice on these matters.