https://doi.org/10.31648/cetl.2461
Alongside the expansion of subjective assumptions, required for the experiment of complaint/
mediation, the real innovation is the broadening of the audience of those who can speak about it:
tax agencies and any other body levying entity (for example, local authorities), whose decision was
the subject of appeal. While tax agencies, given the considerable size, shall examine the complaint
through facilities other than those that materially have issued actionable measures, for the other
institutions, whose acts are subject to the remedy, the identification of the subject responsible for
dealing with complaints is left to the internal organisation of each: this entails, especially for those
of limited size, significant difficulties in identifying, within the organization, a different subject
and autonomous, it can act as a mediator.
Compared to the original formulation of the norm, whose wording seemed to distinguish the
claim from the action, the technique of drafting the novel seems much more consistent, where
remedies to concerns raised by the previous version: reformed text, the appeal also produces the
effect of a complaint and may contain a proposal for mediation with restatement of the amount
of the claim; in the former, on the other hand, it highlighted a duplication, since it is necessary
to those who intend to institute proceedings, to present preliminarily claim, that, after 90 days,
turned into action, producing the effects of such an act. The second paragraph of article 17 bis,
confirming an earlier regulatory intervention, shared by constitutional jurisprudence, sanctioned
on admissibility the failure to follow the procedure: the complaint/appeal, ritually notified financial
administration, gives life to the mediation process, which is to end in the next 90 days, regardless
of the presence of a proposal.
The reform did not vary the methods of refinement of complaint/mediation: even in the current
regime, the mediation agreement related to disputes concerning an act to impose taxes or levying
studies with payment of the full amount or the first installment, to be carried out within 20 days
after the date of signature; except for disputes concerning tax refunds and the land on which
the mediation is concluded with the mere signing of agreement as a result of the agreement, the
taxpayer may be treated to favor concerning the extent of administrative penalties, which apply
in an amount equal to thirty-five per cent of the statutory minimum made by edict. Regarding the
application in time, the new provisions on the procedure for complaint/mediation shall be applicable
as from 1 January 2016.
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